"Healthcare is not about transactions; it’s about relationships." – Jenn Troy
Our Process
OUTBOUND & INBOUND
LEAD CALLS
In the ever-evolving world of healthcare, natural health clinics aren’t just responsible for delivering top-notch care; they’re also tasked with expertly managing their patient acquisition strategies. Your calls are the unsung heroes behind the scenes.
Ready to take your clinic to the next level?
Hit that button below to book a strategy call.
Let’s make a difference together!
Personalized Engagement
Our call format serves as your personalized education hotline, providing detailed information on chiropractic treatments, regenerative therapy, weight loss, IV nutrition, and more. Addressing misconceptions and tailoring information to each lead's needs empowers them to make informed decisions, leading to higher conversion rates and a satisfied patient base. A friendly, informative chat with patients before their appointment enhances their experience and sparks interest in your clinic.
Fostering Trust & Credibility
The Troy Method goes beyond friendliness; it's about building trust. Warm and informative conversations showcase your clinic's expertise and genuine concern for the lead's well-being. Trust is the foundation of patient loyalty and referrals, forming the glue for lasting relationships. Never underestimate the power of these calls!
Customized Education
This healthcare isn't ordinary, right? Our calls serve as your teaching podium. We educate leads on treatments, dispel myths, and address their specific needs. Empowering them with accurate information leads to more conversions and happier patients – a win-win!
Immediate Issue Resolution
Imagine a lead with a burning question or concern. Our quick responses and proactive engagement via calls create an immediate hotline for resolution. By reaching out early, identifying, and addressing issues promptly, we not only ensure a smoother lead experience but also prevent potential roadblocks from impacting your conversion success.
Efficient Lead Nurturing
The sweet spot lies in effective lead management, delicately balancing ongoing communication and nurturing. Enter the Troy Method, your trusty sidekick, ensuring no lead is left behind. This approach maintains a steady connection, keeping leads engaged and informed throughout their decision-making journey. The result? Seamless communication, minimal lead loss, and an increased likelihood of them choosing your clinic when ready to commit to care.
Enhanced Conversion Rates
The endgame here is boosting those conversion rates. By forging real connections, addressing concerns head-on, and giving personalized information, clinics create an environment where leads can’t resist becoming patients. This isn’t just about clinic growth; it’s also about building a stellar reputation within the community.
Our Passion Makes The Difference
We’re not your average “call center”. Our secret ingredient is passion – passion for Chiropractic and Regenerative Healthcare. We’re on a mission to educate patients on your behalf, with a fire in our hearts to positively impact as many lives as possible. Hand over your leads to us, and watch the magic happen as we transform them into loyal patients!
OUTBOUND & INBOUND LEAD CALLS
In the ever - evolving world of healthcare, natural health clinics aren’t just responsible for delivering top-notch care; they’re also tasked with expertly managing their patient acquisition strategies. And guess what? Your calls are like the secret sauce of this strategy – the unsung heroes behind the scenes.
Ready to take your clinic to the next level? Hit that button below to book a strategy call appointment. Let’s make a difference together!
350+ Offices Served and 30K+ Booked Appointments
Personalized Engagement
Our call format serves as your personalized education hotline, providing detailed information on chiropractic treatments, regenerative therapy, weight loss, IV nutrition, and more. Addressing misconceptions and tailoring information to each lead's needs empowers them to make informed decisions, leading to higher conversion rates and a satisfied patient base. A friendly, informative chat with patients before their appointment enhances their experience and sparks interest in your clinic.
Fostering Trust & Credibility
The Troy Method goes beyond friendliness; it's about building trust. Warm and informative conversations showcase your clinic's expertise and genuine concern for the lead's well-being. Trust is the foundation of patient loyalty and referrals, forming the glue for lasting relationships. Never underestimate the power of these calls!
Customized Education
I've mentioned this before, but it's worth repeating. This healthcare isn't ordinary, right? Our calls serve as your teaching podium. Educate leads on treatments, dispel myths, and address their specific needs. Empowering them with accurate information leads to more conversions and happier patients – a win-win!
Immediate Issue Resolution
Imagine a lead with a burning question or concern. Our quick responses and proactive engagement via calls create an immediate hotline for resolution. By reaching out early, identifying, and addressing issues promptly, we not only ensure a smoother lead experience but also prevent potential roadblocks from impacting your conversion success
Efficient Lead Nurturing
The sweet spot lies in effective lead management, delicately balancing ongoing communication and nurturing. Enter the Troy Method, your trusty sidekick, ensuring no lead is left behind. This approach maintains a steady connection, keeping leads engaged and informed throughout their decision-making journey. The result? Seamless communication, minimal lead loss, and an increased likelihood of them choosing your clinic when ready to commit to care.
Enhanced Conversion Rates
The endgame here is boosting those conversion rates. By forging real connections, addressing concerns head-on, and giving personalized information, clinics create an environment where leads can’t resist becoming patients. This isn’t just about clinic growth; it’s also about building a stellar reputation within the community.
Our Passion Makes The Difference
We’re not your average “call center”. Our secret ingredient is passion – passion for Chiropractic and Regenerative Healthcare. We’re on a mission to educate patients on your behalf, with a fire in our hearts to positively impact as many lives as possible. Hand over your leads to us, and watch the magic happen as we transform them into loyal patients!
Appointments Matter
In the whirlwind world of natural healthcare, clinics are always on the hunt for ways to elevate patient care while giving administrative headaches the boot. Enter stage left: the game-changing Troy Method, now infused with the ability to access most Electronic Health Record (EHR) systems. Brace yourself for the ultimate fusion that’s not just redefining appointment booking but rewriting the patient experience playbook.
Booking Right Into Your EHR
Gone are the days of appointment booking being a clunky chore. Think about it – staff coordination, paper trails, and endless phone calls. The Troy Method? It’s your appointment booking superhero, turning this ordeal into a smooth, user-friendly affair. When we book into your EHR systems, patients can effortlessly snag available slots, pick their perfect time, and get instant confirmations. Boom! No more frustrating back-and-forths. It’s pure convenience for everyone in the game.
Efficiency & Streamlining
The Troy Method lives and breathes efficiency. No more double bookings or pesky human errors. Resources are optimized to the max. Automated reminders and notifications swoop in to save the day, slashing no-show rates and keeping that appointment schedule running like a Swiss watch.
Enhanced Patient Engagement
The Troy Method doesn’t just stop at efficiency; it’s all about engaging patients on a whole new level. Our CRM systems help us maintain a constant chat with your patients. We’re talking pre-appointment info, reminders, and everything in-between. Engaged patients stick around, spread the word, and take charge of their healthcare journey like champions.
BOOKING
APPOINTMENTS
The Troy Method and your EHR system?
It’s not just a marriage of convenience; it’s a revolution in the making.The appointment booking process is no longer just logistics – it’s a strategic engagement playground. Personalization, efficiency, next-level patient engagement, data-driven wisdom, and the fortification of patient confidentiality combine forces to redefine how our clinics rule the appointment booking game.
Get in touch today - click the button below
to schedule an appointment.
BOOKING
APPOINTMENTS
The Troy Method and your EHR system?
It’s not just a marriage of convenience; it’s a revolution in the making.
The appointment booking process is no longer just logistics – it’s a strategic engagement playground. Personalization, efficiency, next-level patient engagement, data-driven wisdom, and the fortification of patient confidentiality combine forces to redefine how our clinics rule the appointment booking game.
Get in touch today! or click the button below to request your next appointment.
350+ Offices Served and 30K+ Booked Appointments
Appointments Matter
In the whirlwind world of natural healthcare, clinics are always on the hunt for ways to elevate patient care while giving administrative headaches the boot. Enter stage left: the game-changing Troy Method, now infused with the ability to access most Electronic Health Record (EHR) systems. Brace yourself for the ultimate fusion that’s not just redefining appointment booking but rewriting the patient experience playbook.
Booking Right Into Your EHR
Gone are the days of appointment booking being a clunky chore. Think about it – staff coordination, paper trails, and endless phone calls. The Troy Method? It’s your appointment booking superhero, turning this ordeal into a smooth, user-friendly affair. When we book into your EHR systems, patients can effortlessly snag available slots, pick their perfect time, and get instant confirmations. Boom! No more frustrating back-and-forths. It’s pure convenience for everyone in the game.
Efficiency & Streamlining
The Troy Method lives and breathes efficiency. No more double bookings or pesky human errors. Resources are optimized to the max. Automated reminders and notifications swoop in to save the day, slashing no-show rates and keeping that appointment schedule running like a Swiss watch.
Enhanced Patient Engagement
The Troy Method doesn’t just stop at efficiency; it’s all about engaging patients on a whole new level. Our CRM systems help us maintain a constant chat with your patients. We’re talking pre-appointment info, reminders, and everything in-between. Engaged patients stick around, spread the word, and take charge of their healthcare journey like champions.
Live Appointment
Reminders
Think patient engagement, fewer no-shows, personalized care, tech-savvy communication, and less admin chaos. As we incorporate our process into your practice, we want you to stay focused on exceptional care, while we focus on a new patient journey for them that’s smoother than a freshly adjusted spine.
Ready to take your clinic to the next level?
Hit that button below to book a strategy call.
Let’s make a difference together!
Enhancing Patient Engagement
These reminders aren’t just shaking things up; they’re changing the game. More confirmations? Less cancellations? Less No-Shows? Yes, please! At the core of The Troy Method is the philosophy of patient engagement – and live appointment reminders are its megaphone. These reminders scream, “We care about your well-being!” and remind patients there is a special time set aside just for them! It’s like a trust-building machine, turning patients into active players in their health journey.
Combatting No-Shows & Cancellations
The Troy Method and live appointment reminders are like the superhero duo fighting off the villains of no-shows and last-minute cancellations. The bane of any clinic’s existence! When patients get timely reminders, they’re less likely to pull a vanishing act.
Increasing Operational Efficiency
Picture this: your staff members are no longer drowning in the sea of appointment reminders. We can rescue them from this administrative abyss. Suddenly, they have more time for the good stuff – strategic and impactful tasks. Like being present with your patients! Plus, with fewer no-shows and cancellations, the practice schedule becomes so much smoother!
Embracing Modern Communication Channels
The Troy Method is all about embracing tech, and live appointment reminders are its star pupils. Text messages, emails, phone calls – you name it. Our clinics are now speaking patients’ language, offering communication options that fit their busy lives.
Reducing Your Administrative Workload
Administrative tasks – the bane of any clinic’s existence (well, in addition to those pesky no-shows!). But not anymore! The Troy Method, cozying up with live appointment reminders, gives admins a break by automating patient communication. Staff members can now trade in their communication megaphones for capes as they focus on the strategic side of practice management.
Live Appointment
Reminders
Think patient engagement, fewer no-shows, personalized care, tech-savvy communication, and less admin chaos. As we incorporate our process into your practice, we want you to stay focused on exceptional care, while we focus on a new patient journey for them that’s smoother than a freshly adjusted spine.
Ready to take your clinic to the next level? Hit that button below to book a strategy call appointment. Let’s make a difference together!
350+ Offices Served and 30K+ Booked Appointments
Enhancing Patient Engagement
These reminders aren’t just shaking things up; they’re changing the game. More confirmations? Less cancellations? Less No-Shows? Yes, please! At the core of The Troy Method is the philosophy of patient engagement – and live appointment reminders are its megaphone. These reminders scream, “We care about your well-being!” and remind patients there is a special time set aside just for them! It’s like a trust-building machine, turning patients into active players in their health journey.
Combatting No-Shows & Cancellations
The Troy Method and live appointment reminders are like the superhero duo fighting off the villains of no-shows and last-minute cancellations. The bane of any clinic’s existence! When patients get timely reminders, they’re less likely to pull a vanishing act.
Increasing Operational Efficiency
Picture this: your staff members are no longer drowning in the sea of appointment reminders. We can rescue them from this administrative abyss. Suddenly, they have more time for the good stuff – strategic and impactful tasks. Like being present with your patients! Plus, with fewer no-shows and cancellations, the practice schedule becomes so much smoother!
Embracing Modern Communication Channels
The Troy Method is all about embracing tech, and live appointment reminders are its star pupils. Text messages, emails, phone calls – you name it. Our clinics are now speaking patients’ language, offering communication options that fit their busy lives.
Reducing Your Administrative Workload
Administrative tasks – the bane of any clinic’s existence (well, in addition to those pesky no-shows!). But not anymore! The Troy Method, cozying up with live appointment reminders, gives admins a break by automating patient communication. Staff members can now trade in their communication megaphones for capes as they focus on the strategic side of practice management.
Nurturing Leads Into Loyal Patients
Leads are like seeds in the garden of patient relationships. We have this lead nurturing thing down to an art form. Swift and personalized follow-ups tell leads that the clinic is all ears for their well-being. Consistent communication, tailored to their needs and worries, sends a message – “We’ve got your back!” It’s like planting the seeds of trust and commitment.
Building Trust & Credibility
Follow-up isn’t just a checkmark on a to-do list; it’s a chance to lay down the bricks of trust and credibility. Potential patients love clinics that go the extra mile, proactively addressing their questions and sparking insightful discussions. The Troy Method? It’s like having a secret ingredient that makes the clinic shine as a trusted source of health wisdom.
Seizing Conversion Opportunities
Lead management and follow-up aren’t just about saying hi; they’re about seizing those golden conversion opportunities. The Troy Method believes in striking when the iron is hot. By engaging leads at the right moment, the clinic significantly boosts the chances of turning them into active, loyal patients.
Measurable Success & Growth
The beauty of The Troy Method lies in its ability to measure success and growth. It’s like having a GPS for your patient journey. We can track how effective engagement strategies are, fine-tune them, and watch your patient base grow. It’s growth you can measure, not just in numbers but in the clinic’s standing within the healthcare community.
Lead Management
& Nurturing
As advocates for the natural health professions and in our quest to grow the patient following all over the USA, one thing has become clear – efficient lead management and follow-up are the secret sauce. Effective lead management is the map that guides clinics to capture prospects and start meaningful conversations. The Troy Method? It’s the compass, ensuring no lead gets lost in the wilderness, nurturing each one into a potential patient.
Lead management and diligent follow-up, powered by The Troy Method, are the rocket fuel for growth and success. So, my friends, embrace it, and let the journey to patient care excellence and clinic expansion begin!
Lead Management
& Nurturing
As advocates for the natural health professions and in our quest to grow the patient following all over the USA, one thing has become clear – efficient lead management and follow-up are the secret sauce. Effective lead management is the map that guides clinics to capture prospects and start meaningful conversations. The Troy Method? It’s the compass, ensuring no lead gets lost in the wilderness, nurturing each one into a potential patient.
Lead management and diligent follow-up, powered by The Troy Method, are the rocket fuel for growth and success. So, my friends, embrace it, and let the journey to patient care excellence and clinic expansion begin!
350+ Offices Served and 30K+ Booked Appointments
Nurturing Leads Into Loyal Patients
Leads are like seeds in the garden of patient relationships. We have this lead nurturing thing down to an art form. Swift and personalized follow-ups tell leads that the clinic is all ears for their well-being. Consistent communication, tailored to their needs and worries, sends a message – “We’ve got your back!” It’s like planting the seeds of trust and commitment.
Building Trust & Credibility
Follow-up isn’t just a checkmark on a to-do list; it’s a chance to lay down the bricks of trust and credibility. Potential patients love clinics that go the extra mile, proactively addressing their questions and sparking insightful discussions. The Troy Method? It’s like having a secret ingredient that makes the clinic shine as a trusted source of health wisdom.
Seizing Conversion Opportunities
Lead management and follow-up aren’t just about saying hi; they’re about seizing those golden conversion opportunities. The Troy Method believes in striking when the iron is hot. By engaging leads at the right moment, the clinic significantly boosts the chances of turning them into active, loyal patients.
Measurable Success & Growth
The beauty of The Troy Method lies in its ability to measure success and growth. It’s like having a GPS for your patient journey. We can track how effective engagement strategies are, fine-tune them, and watch your patient base grow. It’s growth you can measure, not just in numbers but in the clinic’s standing within the healthcare community.
TEXT & PHONE
SCRIPTING
In the ever-evolving world of healthcare, there is a power in personalized communication with your leads. We craft custom phone scripts. It’s not just another run-of-the-mill approach; it’s a total game-changer in the world of patient acquisition. So, let’s dive into why these custom scripts are a big deal and how The Troy Method makes them work!
Custom phone and text scripts, guided by The Troy Method, are like the glue that holds a clinic’s patient experience together. These scripts reflect the clinic’s values, services, and patient-focused approach.
It’s a sneak peek into the clinic’s identity and how
deeply it cares about patient well-being.
Tailored Engagement For Personal Connection
One thing The Troy Method swears by is personalized engagement. While we have automations and scripts as a guide, our team uses their personalities to connect with your patients – addressing their unique needs and concerns. This personal touch builds a bridge – patients feel valued and understood, like they’re not just another name in the directory.
Proactive Addressing Of Questions
Patients often have questions and doubts about your care. The Troy Method uses custom wording and scripts to respond by sounding like you – as an extension of your practice. There are no generalities and uncertain responses. This encourages patient trust from the start!
Fostering Trust & Confidence
Getting patients on board can be a journey. Our scripts incorporate the perks of care, offer insight into the clinic’s approach, and emphasize the value of seeking treatment. The trust-building game is strong here. It’s all about consistency, accurate info, and genuine care, which nudges potential patients towards taking that appointment-setting leap.
Streaming Communication Workflow
Think of custom scripts as the script of a blockbuster movie. They ensure that every staff member consistently delivers the clinic’s key messages to potential patients. It’s like everyone’s reading from the same page, ensuring that crucial info is conveyed accurately, and there’s no room for miscommunication.
TEXT & PHONE
SCRIPTING
In the ever-evolving world of healthcare, there is a power in personalized communication with your leads. We craft custom phone scripts. It’s not just another run-of-the-mill approach; it’s a total game-changer in the world of patient acquisition. So, let’s dive into why these custom scripts are a big deal and how The Troy Method makes them work!
Custom phone and text scripts, guided by The Troy Method, are like the glue that holds a clinic’s patient experience together. These scripts reflect the clinic’s values, services, and patient-focused approach. It’s like a sneak peek into the clinic’s identity and how deeply it cares about patient well-being.
350+ Offices Served and 30K+ Booked Appointments
Tailored Engagement For Personal Connection
One thing The Troy Method swears by is personalized engagement. While we have automations and scripts as a guide, our team uses their personalities to connect with your patients – addressing their unique needs and concerns. This personal touch builds a bridge – patients feel valued and understood, like they’re not just another name in the directory.
Proactive Addressing Of Questions
Patients often have questions and doubts about your care. The Troy Method uses custom wording and scripts to respond by sounding like you – as an extension of your practice. There are no generalities and uncertain responses. This encourages patient trust from the start!
Fostering Trust & Confidence
Getting patients on board can be a journey. Our scripts incorporate the perks of care, offer insight into the clinic’s approach, and emphasize the value of seeking treatment. The trust-building game is strong here. It’s all about consistency, accurate info, and genuine care, which nudges potential patients towards taking that appointment-setting leap.
Streaming Communication Workflow
Think of custom scripts as the script of a blockbuster movie. They ensure that every staff member consistently delivers the clinic’s key messages to potential patients. It’s like everyone’s reading from the same page, ensuring that crucial info is conveyed accurately, and there’s no room for miscommunication.
Performance Evaluation
Think of it as a performance review – but without the stuffy suits. The Troy Method encourages clinics to measure success not just in terms of patient numbers but also in engagement quality and conversion rates. It’s like having a scorecard that helps clinics spot areas for improvement and fine-tune where it’s needed.
Benchmarking Progress
The Troy Method is all about leveling up. Monthly lead stats and KPI reporting are like checkpoints in a video game. Clinics can see how we’re doing compared to previous months or industry standards. It’s like high-fiving your team’s achievements and then setting even cooler goals for the future.
Real-Time Adaptation
Efficiency is the name of the game for The Troy Method. With lead stats and KPIs in hand, we can be resource optimization ninjas. We can focus on strategies that work, adjust as needed, and go all-in on what’s working best!
Strengthening Reputation
Good performance and growth? They do wonders for a clinic’s reputation. The Troy Method believes in showcasing the good stuff. By flaunting those positive lead stats and KPIs, we know our clinics are building a reputation as rock-solid, patient-centered institutions. We LOVE to see you succeeding and growing!
Monthly Reporting
Data-driven insights are like the secret sauce to making informed decisions. And guess what? The Troy Method is showing you the way, giving you monthly lead stats and those snazzy Key Performance Indicators (KPIs).
The Troy Method is all about informed decisions. Monthly lead stats and KPI reporting are like the GPS for performance. They paint a clear picture of lead acquisition, engagement, and conversion.
Armed with these insights, clinic leaders can make strategic moves that align perfectly with their growth plans.
The Troy Method empowers clinics with monthly lead tracking and KPI reporting, giving them the clarity to make smarter decisions,
evaluate performance, and drive patient-centered growth. With real-time, data-driven insights, clinics can benchmark progress, optimize resources, and elevate both reputation and results — setting the stage for lasting success and measurable ROI.
Monthly Reporting
Data-driven insights are like the secret sauce to making informed decisions. And guess what? The Troy Method is showing you the way, giving you monthly lead stats and those snazzy Key Performance Indicators (KPIs).
The Troy Method is all about informed decisions. Monthly lead stats and KPI reporting are like the GPS for performance. They paint a clear picture of lead acquisition, engagement, and conversion. Armed with these insights, clinic leaders can make strategic moves that align perfectly with their growth plans.
350+ Offices Served and 30K+ Booked Appointments
350+ Offices Served and 30K+ Booked Appointments
Performance Evaluation
Think of it as a performance review – but without the stuffy suits. The Troy Method encourages clinics to measure success not just in terms of patient numbers but also in engagement quality and conversion rates. It’s like having a scorecard that helps clinics spot areas for improvement and fine-tune where it’s needed.
Benchmarking Progress
The Troy Method is all about leveling up. Monthly lead stats and KPI reporting are like checkpoints in a video game. Clinics can see how we’re doing compared to previous months or industry standards. It’s like high-fiving your team’s achievements and then setting even cooler goals for the future.
Real-Time Adaptation
Efficiency is the name of the game for The Troy Method. With lead stats and KPIs in hand, we can be resource optimization ninjas. We can focus on strategies that work, adjust as needed, and go all-in on what’s working best!
Strengthening Reputation
Good performance and growth? They do wonders for a clinic’s reputation. The Troy Method believes in showcasing the good stuff. By flaunting those positive lead stats and KPIs, we know our clinics are building a reputation as rock-solid, patient-centered institutions. We LOVE to see you succeeding and growing!
So, in a nutshell, The Troy Method is all about empowering clinics with monthly lead statistics and KPI reporting. It’s like giving them a magic wand to make strategic decisions, evaluate performance, achieve patient-centered growth, benchmark progress, optimize resources, adapt in real-time, and boost their reputation. With data-driven insights in their arsenal, our clinics are setting the stage for sustainable success, ROI, and patient satisfaction
is it right for your practice?
Who is The TROY Method for?
The Troy Method
Is For You If...
You’re a natural healthcare provider (Chiropractic, Regenerative Medicine, Functional Wellness, etc.) who wants to maximize your marketing ROI by actually converting leads into loyal patients
You’re tired of your front desk being stretched too thin and missing opportunities to follow up with leads.
You believe in educating patients, not just selling to them—because your mission is about changing lives, not just filling slots.
You’re ready to delegate with confidence, knowing your leads will be handled with care, precision, and passion.
You’re growth-minded and open to leveraging systems that scale with you while staying deeply patient-centered.
The Troy Method Is
NOT For You If...
You think of follow-up as just “checking a box” instead of a crucial part of the patient journey.
You’re looking for a traditional “call center” approach -we’re not that, and never will be.
You’re unwilling to collaborate, communicate, or trust experts to support your lead nurturing process.
You don’t see the value in patient education or don’t believe in investing in long-term rela tionship-building.
You’re okay with leads falling through the cracks and missing out on potential care opportunities.
From first contact to booked visit, we turn your leads into loyal patients,
so your team doesn’t have to.
