Meet the Troy Method Team!
Behind every phone call, follow-up, and patient interaction is a team that genuinely cares. We are natural health enthusiasts, expert communicators, educators, and follow-up fanatics who are obsessed with helping your clinic succeed. Every member of our team is trained to sound like you, speak your language, and represent your values - because we see ourselves as an extension of your practice.
We don’t just book appointments. We build trust, address concerns, and
guide potential patients toward a better healthcare experience - one that starts with your clinic.
JENN TROY
Founder + CEO
Hi! I'm Jenn Troy, CRT, CA, a former Clinic Director, a natural healthcare professional, and Founder of The Troy Methodtm and TheTroyMethod.com.
Thank you for visiting our website - we are so glad you stopped by. The Troy Method was born from years of firsthand experience in every corner of clinic operations - from the front desk to the treatment room. I kept seeing patients slip away, not because of poor care, but because of broken systems - so I decided to change that.
The Troy Method is a done-for-you lead conversion and appointment booking system built for busy, growth-minded clinics. We engage, educate, and schedule your leads so your team can focus on what they do best: delivering life-changing care.
Mayci’s background as a high school teacher sparked her passion for helping others achieve their goals. After overcoming a major neck injury through chiropractic care and massage, she became a firm believer in holistic healing. Now, she combines her personal journey with her work to support others in finding lasting relief and wellness.
Cierra comes to us with 2.5 years of experience working in a chiropractic office. She learned during her time there that there are more options than just what someone’s insurance will cover and why that is so important for their health! Chiropractic care changed Cierra's life and she loves to tell others about it and help get them the relief that they need!
Mayci Paxson
Chief of Staff
Cierra David
Director of Operations
Amelia discovered her passion for patient care while working in a chiropractic office for three years. She loves holistic health for its natural, whole-person approach. Based in California, she enjoys beach days and time with her Chihuahua, Sunny. She’s excited to keep supporting others on their healing journeys.
With over 10 years in customer service and nearly four in a chiropractic office, Morgan brings hands-on experience in patient care and wellness support. She’s passionate about natural health and creating a welcoming environment. Outside of work, she loves hiking, kayaking, reading, and making sourdough - with her two dogs, Nellie and Kimber, by her side.
Amelia Schumacher
Patient Advocate
Morgan Ward
Patient Advocate
With 7 years of customer service experience, Elizabeth has seen firsthand the life-changing impact of holistic healthcare - especially for those facing serious conditions. She’s passionate about supporting others on their wellness journey and proud to be part of a team dedicated to helping people get the care they need.
With five years of experience as a Physical Therapist Assistant, Jordan brings a strong foundation in patient care and organizational skills. Holding a degree in Criminal Justice, Jordan has developed sharp analytical abilities and attention to detail. Outside of work, Jordan enjoys exploring true crime stories and traveling. Jordan looks forward to the opportunity of working from home and contributing to the team!
MaKenna brings 1.5 years of chiropractic care experience and a strong passion for holistic health. Known for being a genuine people-person, she excels in clear and compassionate patient communication. In roles supporting both outbound and inbound lead calls, MaKenna is dedicated to helping clinics grow by ensuring every interaction builds trust and supports patient wellness from the very first conversation.
Elizabeth Varela
Patient Advocate
Jordan Scott
Patient Advocate
MaKenna Willette
Patient Advocate
Ashley is an experienced patient coordinator and office manager with a strong background in customer service and team leadership. She takes pride in creating organized, efficient workflows that help teams deliver exceptional service. She values clear communication, collaboration, and bringing a positive, solutions-focused mindset to every workplace.
Hannah is a healthcare professional with over 11 years of experience and a heart for patient care. Her passion began when her mom was diagnosed with breast cancer during her teens. After studying Medical Office Administration at Forsyth Tech, she worked in ophthalmology and as a surgical assistant for oral surgery, but found her true calling as a chiropractic assistant after a car accident led her to discover the power of natural healing.
Adi brings customer service and hands-on experience, working in chiropractic offices. She earned her Bachelor's degree in Bioenvironmental Sciences from Texas A&M University, where her initial interest in medical school led her to discover and embrace the holistic health field. As a certified yoga instructor, she is passionate about whole-body wellness. Adi emphasizes the importance of physical health as the foundation for overall well-being to support new patient's alternative healthcare journey.
Ashley Prince
Patient Advocate
Hannah Smith
Patient Advocate
Adisyn Barnes
Patient Advocate
