ARE YOU STRUGGLING TO CONVERT YOUR LEADS INTO NEW PATIENT APPOINTMENTS?
TEACH YOUR FRONT OFFICE STAFF THE SKILLS THEY NEED TO FOLLOW UP WITH LEADS... IN LESS THAN 2 HOURS!
Unleash the potential of your front office staff and elevate your lead conversion rates with this dynamic and time-efficient training program.
STOP SPENDING THOUSANDS OF DOLLARS TO GET LEADS THAT AREN'T CONVERTING TO BOOKED APPOINTMENTS!
Get ready for a game-changing training program! Our focus is on effective communication, mission-focused techniques, and building genuine connections with your potential patients. Your staff will gain confidence in assessing patient needs, addressing objections, and guiding them to book your appointment calendars full. Get ready for results!
Teach your staff what to say and how to say it with scripts that work!
Finally handle objections on the phone with ease!
Empower your staff to build trust and rock solid rapport with patients!
Become a master at managing leads and booking new patient appointments for your practice!
ARE YOU READY?
HERE'S WHAT YOUR STAFF WILL LEARN...
MODULE 1: Who We Are and What We Do
All about The Troy Method and the proven techniques we use for the clinics we work with all over the USA. Our mission is to CHANGE AS MANY LIVES AS POSSIBLE and lead people to better healthcare. We do that by booking appointment calendars full of new patients for our practices!
MODULE 2: Mindset of a Lead Manager
To convert leads into new patient appointments, cultivating the proper mindset is crucial. It requires empathy, active listening, and a focus on understanding the individual's needs. These principles foster trust, build strong relationships, and increase the likelihood of securing appointments.
MODULE 3: The Nervous System
The Nervous System is such a critical part of integrated, regenerative and natural health. The nerve system controls all functions in our body - it is critical to have a basic knowledge and understanding of this to have the confidence needed to talk with patients.
MODULE 4: Leads vs. Referrals
Cold leads and referrals represent distinct types of potential patients, each requiring a different approach for successful conversion. While both demand attentive nurturing and personalized engagement, acknowledging their varying origins and tailoring your approach accordingly can significantly enhance your chances of successful conversion.
MODULE 5: How To Increase Show Rates
Improving new patient show rates involves implementing effective strategies such as timely reminders, creating a welcoming environment, and streamlining scheduling processes. By prioritizing proactive communication, patient-centered care, and efficient scheduling, healthcare providers can enhance attendance and optimize the overall effectiveness of their practice.
MODULE 6: Master Scripting Ideal Words
The words you choose when engaging with leads can significantly impact your conversion rate. Your mindset, attitude, and professionalism play a crucial role in transforming leads into patients. It is essential to utilize a well-crafted script that simplifies the process, helping you establish rapport and increase patient bookings and turn them into loyal patients.
MODULE 7: FAQ's + Handling Objections
It is wildly important to be prepared for questions and objections you may encounter during lead communications. Patients are asking questions because they are interested in coming in and getting help. How your staff is trained to handle objections can make or break whether or not an appointment get booked. The goal is to be helpful, lead the conversation, and move through the objections effortlessly and with confidence! This alone will help you skyrocket your lead to appointment conversion!
PLUS BONUSES!
Master Call Scripts
A downloadable call script your staff can use anytime, anywhere!
FAQs Scripts
A downloadable document that is jam-packed with answers to ALL the objections and FAQs
Reminder Call Scripts
A downloadable version of the appt reminders that help get patients to show up!
Master KPI Stats Tracker
A real-time version of our master tracker to analyze your results and improve your metrics!
Example Real-Time Calls
Listen to example calls from our team to see the fundamentals in action with real patients!
Jenn M Troy, CRT, CA
Founder & CEO
I am a POWERHOUSE ADVOCATE for Chiropractic and Regenerative Healthcare and my mission is to help as many patients as possible live happier healthier lives - free of unnecessary drugs and surgeries. I'm a "retired" Clinic Director, Weight Loss Coach, X-ray, PT, and CA Tech. Through personal experiences of my own and watching patients transform their health dramatically without drugs and surgeries, I have made it my PERSONAL MISSION to help patients understand they need to look outside of what their insurance covers to get GOOD HEALTHCARE and get off the medical treadmill.
The Troy Method provides your practice a voice that has PASSION for Chiropractic and Regenerative Care, a willingness to FEARLESSLY educate patients on your behalf, and a DRIVE to change as many lives as possible. We use proven techniques that work to build trust and relationships with your potential patients, and book appointment calendars full!
